We offer free shipping Australia‑wide on all prints. Every piece is made to order in Australia and carefully packed to arrive in perfect condition.
Shipping within Australia
- Cost: Free standard shipping to all Australian states and territories
- Carrier: Reputable national couriers (varies by destination)
- Tracking: You’ll receive tracking details via email once your order has been dispatched
- Signature: Orders will not be left unattended; a signature or handover is required
Production Time
All pieces are made to order. Production time varies by product type:
- Rolled prints: 1–2 weeks
- Framed prints: 2–4 weeks
Production times refer to the time it takes to create your artwork and do not include courier delivery time.
Once your order has been produced and packed, it will be handed over to the courier. Delivery times then depend on your location (metro areas are usually faster than regional or remote areas).
Delivery Process
- Your order will not be left unattended.
- You’ll be contacted (via the courier or local delivery partner) to arrange a suitable delivery time and avoid re‑delivery where possible.
- Please ensure your delivery address and contact details are correct at checkout to prevent delays.
Damaged or Faulty Items
In the rare event your order arrives damaged:
1. Please photograph the packaging and the artwork as soon as you receive it.
2. Contact us as soon as possible with your order number and photos.
3. We’ll assess the damage and arrange a replacement where appropriate.
For full details on returns, replacements and refunds, please refer to our Returns & Refunds Policy.
